Legal information

NOVA Capillaire SAS Center
149 avenue du Maine, 75014 Paris, France.

contact@novacapillaire.fr
01 41 50 00 07

When you use a contact, diagnostic, or appointment form, we collect the information you provide to process your request:

• Name, first name, and contact details.
• Message and information related to your request.
• Photographs sent as part of the hair diagnosis.

Information and photographs related to your hair situation may reveal health data. They require special protection.

Your data are used to answer your questions, organize a consultation, and ensure follow-up of your request. Technical data may also be used for the operation and security of the site.

Consulting this page or continuing your navigation does not constitute consent to the processing of your data. When consent is necessary, it must be obtained separately for the specific purpose.

NOVA Capillaire does not sell your data and does not share it with third parties for commercial purposes.

Authorized persons and service providers necessary for hosting, security, and request processing may access your data as part of their duties. Some information may also be disclosed when required by law or by a request from a competent authority.

Requests and photographs sent as part of the online diagnosis are retained for 90 days.

Security measures aim to prevent unauthorized access, loss, alteration, and disclosure of data. However, no Internet transmission system is completely risk-free.

Depending on the data processing and applicable regulations, you can request access to your data, correction or deletion, restriction of processing, object, or exercise your right to data portability.

You may withdraw consent at any time without affecting data processed previously on that basis.

To exercise your rights: contact@novacapillaire.fr. You may also file a complaint with the CNIL.

The rules for cookie placement and ways to manage your choices are presented in the cookie policy.

This policy may evolve as our practices or obligations change. The updated version and its update date will be published on this page.

Company

NOVA Capillaire SAS Center

Publisher's address

149 avenue du Maine
75014 Paris, France

Share capital

3 000 €

SIREN

985 344 704

Phone

01 41 50 00 07

Email

contact@novacapillaire.fr

DigitalOcean, LLC
105 Edgeview Drive, Suite 425
Broomfield, CO 80021, United States.

The site server is located in Frankfurt, Germany (FRA1 region).

digitalocean.com · Contact the host

The site is accessible except during maintenance, technical issues, or events beyond our control.

NOVA Capillaire ensures the accuracy of published information. To report an error or verify important information, contact the center.

To learn about data processing methods and exercise your rights, consult our privacy policy.

The cookie policy which specifies how to manage your preferences.

The texts, photographs, illustrations, logos, and graphic elements on the site are protected by intellectual property law.

Their reproduction, modification, or use requires prior authorization from the rights holder, except for exceptions provided by law.

Sites accessible via external links have their own content and terms of use. NOVA Capillaire does not control their updates or availability.

Site content is informative. It does not replace personalized consultation and does not constitute a diagnosis, prescription, or guarantee of results. Any care requires individual evaluation.

The site is funded by Centre NOVA Capillaire SAS. It does not receive advertising revenue or accept external advertising funding.

You can accept or refuse cookies subject to consent, then modify or withdraw your agreement at any time.

A cookie is a file saved on your device when visiting a site. It can serve site operation, remember a choice, or measure attendance. Similar technologies may serve these same functions.

Strictly necessary trackers help ensure site security and remember your consent choices. Those meeting exemption conditions do not require your prior agreement.

NOVA uses an internal measurement limited to visits and ergonomics of certain public pages. It operates by default, independent of choices on optional services. It does not deposit identification cookies, does not recognize visitors, and does not reconstruct their paths.

Loads, use of certain commands, and scrolling levels are grouped by day, page, and broad screen category. No entries, photos, form data, IP addresses, or free URLs are recorded in statistics. Diagnosis, contact, articles, and guide are excluded from this measurement. Counters are kept for 90 days without matching with Google Analytics or patient files.

Results are rounded to the nearest ten and low numbers are masked. Only these totals may be sent to OpenAI, at an administrator's request, to propose ergonomic improvements. No individual events are sent. Host technical logs and a temporary request limit serve separately for security.

You can oppose internal measurement with the command below. A cookie only remembers this opposition for 180 days in this browser.

Other services, including Google Analytics, remain subject to your cookie consent preferences. Your refusal of these services is respected.

Details specify for each tracker its name, provider, purpose, and duration.

You can also delete or block cookies in your browser settings. Blocking some necessary cookies may affect site operation.

Deleting cookies may erase your saved preferences: the manager may then ask you to choose again.

For any questions: contact@novacapillaire.fr.

To learn more about your rights and data processing, consult the privacy policy.